Toggle navigation Load unfinished survey Resume later Exit and clear survey default Caution: JavaScript execution is disabled in your browser or for this website. You may not be able to answer all questions in this survey. Please, verify your browser parameters. H.2189 Hospital Treatment You are about to fill in a short survey which will help determine your suitability to this research project. Please be aware that all data you provide us with will be held in accordance with the data protection policy outlined on our website. For further information please visit https://www.healthcareopinions.co.uk/privacy-policy/ (This question is mandatory) What is your name, contact number and email address? First Name Surname Contact Number Email Address Postcode (This question is mandatory) Please tell us your age. Only numbers may be entered in this field. Your answer must be between 1 and 99 (This question is mandatory) Are you... Choose one of the following answers Male Female Prefer not to say Other: (This question is mandatory) What is your working status? Choose one of the following answers Please choose... Full time Part Time Non working Retired Housewife/househusband In education Other: Other: (This question is mandatory) If applicable, what is your occupation? (This question is mandatory) Are your details currently registered with us? If you haven't, please do so here http://https://www.healthcareopinions.co.uk/ Choose one of the following answers Yes No (This question is mandatory) Which of the following statements best describes where you are in the process in terms of seeking private healthcare treatment for your current medical condition? Choose one of the following answers I have made an initial enquiry but don’t have a Hospital appointment booked yet I have an online/ virtual appointment booked but have not yet attended I have an in-person appointment booked (at a Hospital/ with a Consultant) but have not yet attended I have attended my first online/ virtual appointment I have attended my first Hospital/ Consultant appointment I am waiting for results, e.g. of a test/ scan I am waiting for my surgery/ treatment I have just had my surgery/ treatment I have been discharged from Hospital (This question is mandatory) Which of the following bands do you fall into in terms of your annual household income (before tax)? Choose one of the following answers Please choose... Under £20,000 £20,000 - £29,999 £30,000 - £39,999 £40,000 - £49,999 £50,000 - £59,999 £60,000 -£79,999 £80,000 - £99,999 £100,000 - £119,999 £120,000 or more Don’t know Prefer not to say (This question is mandatory) And which of the following statements best describes how you feel about your current financial situation? Choose one of the following answers Please choose... Very comfortable on present income Comfortable on present income Coping on present income Finding it difficult on present income Finding it very difficult on present income Prefer not to say (This question is mandatory) Where did you hear about this research participation opportunity? Check all that apply Email directly from Research Opinions Recommended from a friend or family member Healthcare Opinions website Facebook Instagram Other: (This question is mandatory) Regarding your own personal health/ medical situation, which of the following statements best describes your current situation? Choose one of the following answers Please choose... I’m not in need of any medical treatment at the moment I’m thinking about having some treatment but my medical problem is not impacting my day-to-day life I have a medical problem that I should really get treated because it’s starting to impact my day-to-day life I have a medical problem that’s impacting my day-to-day life and I need to take action now (This question is mandatory) Please can I confirm that you are currently considering/ have chosen to use private healthcare to seek treatment for your current medical problem (condition/ issue)? Choose one of the following answers Please choose... Yes – I am currently considering/ have chosen private healthcare to treat my current medical problem No – I am not currently considering private healthcare to treat my current medical problem Don’t know/ not sure (This question is mandatory) Which of the following statements best describes how/ why you initially came to consider/ choose private healthcare (over NHS treatment)? Choose one of the following answers I initially searched for private healthcare options (e.g. a specific provider/ Consultant/ Hospital) of my own accord I was initially referred to a private healthcare provider/ Hospital/ Consultant, e.g. by my GP or insurance provider Other: (This question is mandatory) Which of the following statements best describes how you’re likely to make your decision about whether to use a private healthcare provider/ where to go and who to see…? Check all that apply There are a number of factors that will impact my decision on where I go/ who I see (e.g. provider/ brand, Hospital reputation, Hospital location, Consultant, etc.) I’m making a decision about where I go based on the specific Consultant I want to see I’m making a decision about where I go based on where my private medical insurance provider allows me to go (This question is mandatory) Thinking about your current medical problem/ issue, which (if any) of the following private Hospital groups would you personally consider/ not consider? Would Consider Would not consider Aspen Healthcare Would Consider Would not consider BMI Healthcare Would Consider Would not consider HCA International Would Consider Would not consider Nuffield Health Would Consider Would not consider Ramsay Healthcare UK Would Consider Would not consider Regent’s Park Healthcare Would Consider Would not consider Serenity Health Would Consider Would not consider Spire Healthcare Would Consider Would not consider The London Clinic Would Consider Would not consider Imperial Private Healthcare Would Consider Would not consider (This question is mandatory) And which of the following statements best describes where you are in the process in terms of seeking private healthcare treatment for your current medical condition? Check all that apply I’ve spoken to friends & family ONLY I have made an initial enquiry/ had contact with with a provider/ Consultant/ healthcare insurance company (e.g. online/ by phone/ at a Hospital) but don’t have a Hospital appointment booked yet I have an online/ virtual appointment booked but have not yet attended I have an in person appointment booked (at a Hospital/ with a Consultant) but have not attended yet I have attended my first online/ virtual appointment I have attended my first Hospital/ Consultant appointment I am waiting for results, e.g. of a test/ scan I am waiting for my surgery/ treatment I have just had my surgery/ treatment I have been discharged from Hospital (This question is mandatory) Which (if any) of the following companies are your private medical insurance (PMI) provider? Choose one of the following answers Please choose... Allianz Aviva AXA PPP Healthcare BUPA Freedom Health Insurance General & Medical Saga The Exeter Vitality Health WPA Other: Other: (This question is mandatory) When thinking about private Hospitals you may be treated at, which of the following locations would you consider? Check all that apply SOUTH EAST SOUTH WEST OUTER LONDON EAST OF ENGLAND WALES NORTH WEST SOUTH EAST YORKS / HUMBER SOUTH EAST YORKS / HUMBER NORTH WEST SOUTH EAST SOUTH EAST SOUTH EAST YORKS / HUMBER YORKS / HUMBER EAST MIDLANDS WEST MIDLANDS NORTH WEST OUTER LONDON NORTH WEST YORKS / HUMBER SOUTH EAST SCOTLAND EAST OF ENGLAND EAST MIDLANDS WEST MIDLANDS SOUTH EAST NORTH WEST WEST MIDLANDS SOUTH EAST OUTER LONDON SOUTH EAST SOUTH EAST NORTH EAST SOUTH EAST NORTH WEST WALES (This question is mandatory) Have you ever personally received private healthcare treatment in the past? Choose one of the following answers Please choose... Yes – I’ve received private healthcare treatment before No – I haven’t received private healthcare treatment before Don’t know/ not sure (This question is mandatory) Roughly when is your first Hospital appointment booked for? Choose one of the following answers Please choose... In the next week In the next 1-2 weeks In the next 2-4 weeks More than 4 weeks away (This question is mandatory) And which Hospital is your first appointment at…? (This question is mandatory) Which of the following statements best describes your current understanding of your medical problem (that you’re considering/ have chosen private healthcare for)? Choose one of the following answers Which of the following statements best describes your current understanding of your medical problem (that you’re considering/ have chosen private healthcare for)? Which of the following statements best describes your current understanding of your medical problem (that you’re considering/ have chosen private healthcare for)? Which of the following statements best describes your current understanding of your medical problem (that you’re considering/ have chosen private healthcare for)? (This question is mandatory) And which of the following broad areas/ parts of the body does your current medical problem (condition/ issue) relate to…? Choose one of the following answers Please choose... Brain surgery Breast condition/s (medical) Cardiovascular, e.g. heart, blood vessels, and blood Digestive system – e.g. oesophagus (gullet), stomach, small and large intestines (bowel), liver, gall bladder, pancreas Ear, nose, and throat conditions Eye conditions, e.g. cataracts Hip or knee replacement Musculoskeletal system, e.g. (other) bones/ joints, ligaments, tendons, muscles, soft tissue Nervous system – e.g. relating to brain, spinal cord, peripheral nerves Skin conditions Spinal disease/ conditions, e.g. including slipped disc Urinary, e.g. relating to kidneys, ureters, bladder, and the urethra Women’s reproductive organs Chest issues – e.g. breathing/ respiratory problems or other issues relating to lungs/ oesophagus Hernia/s Hormones/ hormonal issues Immune system issues Men’s reproductive organs Mental health issues Oral issues – e.g. relating to mouth, jaw, gums, teeth Physiotherapy Sexual health Speech therapy Weight loss Cancer care/ treatment Palliative care/ medicine Plastic surgery Don’t know/ not sure Prefer not to say (This question is mandatory) If you do go ahead with private healthcare, how do you envisage you will fund/ pay for your private healthcare treatment? Choose one of the following answers Please choose... Via my private medical insurance/ provider only Using my own money/ savings only Via my private medical insurance/ provider and my own money/ savings The cost of my treatment will be covered through the NHS (This question is mandatory) Which of the following statements best describes how you initially came to consider/ choose private healthcare (over NHS treatment)? Choose one of the following answers Please choose... I initially searched for private healthcare options (e.g. a specific provider/ Consultant/ Hospital) of my own accord I was initially referred to a private healthcare provider/ Hospital/ Consultant, e.g. by my GP or insurance provider Other: Other: And can I just confirm that you would be happy, comfortable and able to? Yes No No answer Keep a diary throughout your patient journey – for up to 8 weeks or up to any follow-up appointments you may have post-discharge from the Hospital (whichever comes first) Yes No No answer Use WhatsApp/ SMS to share your feedback/ ‘diary entries’ with the lens research team Yes No No answer Upload diary entries in a range of formats – e.g. text/ notes, images/ screenshots, and videos Yes No No answer Take part in 3x 30min online discussions with the lens research team via Zoom (or similar) Yes No No answer (This question is mandatory) Regarding your own personal health/ medical situation, which of the following statements best describes your current situation? Choose one of the following answers I’m not in need of any medical treatment at the moment I’m thinking about having some treatment but my medical problem is not impacting my day-to-day life I have a medical problem that I should really get treated because it’s starting to impact my day-to-day life I have a medical problem that’s impacting my day-to-day life and I need to take action now (This question is mandatory) Please can I confirm that you are currently considering/ have chosen to use private healthcare to seek treatment for your current medical problem (condition/ issue)? Choose one of the following answers Please choose... Yes – I am currently considering/ have chosen private healthcare to treat my current medical problem No – I am not currently considering private healthcare to treat my current medical problem Don’t know/ not sure (This question is mandatory) Which of the following statements best describes your current understanding of your medical problem (that you’re considering/ have chosen private healthcare for)? Choose one of the following answers Please choose... I know exactly what my medical issue/ condition is I have an idea about what my medical condition/ issue is I’m not sure what my medical condition/ issue is - I’m looking for a diagnosis (This question is mandatory) And which of the following broad areas/ parts of the body does your current medical problem (condition/ issue) relate to…? Choose one of the following answers Please choose... Brain surgery Breast condition/s (medical) Cardiovascular, e.g. heart, blood vessels, and blood Digestive system – e.g. oesophagus (gullet), stomach, small and large intestines (bowel), liver, gall bladder, pancreas Ear, nose, and throat conditions Eye conditions, e.g. cataracts Hip or knee replacement Musculoskeletal system, e.g. (other) bones/ joints, ligaments, tendons, muscles, soft tissue Nervous system – e.g. relating to brain, spinal cord, peripheral nerves Skin conditions Spinal disease/ conditions, e.g. including slipped disc Urinary, e.g. relating to kidneys, ureters, bladder, and the urethra Women’s reproductive organs Chest issues – e.g. breathing/ respiratory problems or other issues relating to lungs/ oesophagus Hernia/s Hormones/ hormonal issues Immune system issues Men’s reproductive organs Mental health issues Oral issues – e.g. relating to mouth, jaw, gums, teeth Physiotherapy Sexual Health Speech therapy Weight loss Cancer care/ treatment Palliative care/ medicine Plastic surgery Don’t know/ not sure Other: Other: (This question is mandatory) Roughly when is your first Hospital appointment booked for? Choose one of the following answers Please choose... In the next week In the next 1-2 weeks In the next 2-4 weeks More than 4 weeks away Other: Other: (This question is mandatory) Please can you confirm which of the following Spire Hospitals your first/ upcoming appointment is due to take place at? Choose one of the following answers Please choose... Alexandra - SOUTH EAST Bristol - SOUTH WEST Bushey - OUTER LONDON Cambridge Lea - EAST OF ENGLAND Cardiff - WALES Cheshire - NORTH WEST Clare Park - SOUTH EAST Claremont - YORKS / HUMBER Dunedin - SOUTH EAST Elland - YORKS / HUMBER Fylde Coast - NORTH WEST Gatwick Park - SOUTH EAST Harpenden - SOUTH EAST Hartswood - SOUTH EAST Hull - YORKS / HUMBER Leeds - YORKS / HUMBER Leicester - EAST MIDLANDS Little Aston - WEST MIDLANDS Liverpool - NORTH WEST London East - OUTER LONDON Manchester - NORTH WEST Methley Park - YORKS / HUMBER Montefiore - SOUTH EAST Murrayfield - SCOTLAND Norwich - EAST OF ENGLAND Nottingham - EAST MIDLANDS Parkway - WEST MIDLANDS Portsmouth - SOUTH EAST Regency - NORTH WEST South Bank - WEST MIDLANDS Southampton - SOUTH EAST St Anthony's - OUTER LONDON Thames Valley - SOUTH EAST Tunbridge Wells - SOUTH EAST Washington - NORTH EAST Wellesley - SOUTH EAST Wirral - NORTH WEST Yale - WALES None of the above Other: Other: (This question is mandatory) And how do you currently intend to fund/ pay for your private healthcare treatment? Choose one of the following answers Via my private medical insurance/ provider only Using my own money/ savings only Via my private medical insurance/ provider and my own money/ savings The cost of my treatment will be covered through the NHS (This question is mandatory) Which (if any) of the following companies are your private medical insurance (PMI) provider? Choose one of the following answers Please choose... Allianz Aviva AXA PPP Healthcare BUPA Freedom Health Insurance General & Medical Saga The Exeter Vitality Health WPA Don’t know/ not sure Other: Other: (This question is mandatory) Have you ever personally received private healthcare treatment in the past? Choose one of the following answers Please choose... Yes – I’ve received private healthcare treatment before No – I haven’t received private healthcare treatment before Don’t know/ not sure (This question is mandatory) Please can I just confirm that you have recently been treated at a Spire Hospital and have been formally discharged from treatment? Choose one of the following answers Please choose... Yes – I have recently been treated at a Spire Hospital and have been discharged No – I have not been treated at a Spire Hospital recently I don’t know/ I’m not sure if I have been formally discharged And roughly when were you formally discharged from your treatment at a Spire Hospital? (This question is mandatory) And which of the following broad areas/ parts of the body does/ did your medical problem (condition/ issue) relate to…? Choose one of the following answers Please choose... Brain surgery Breast condition/s (medical) Cardiovascular, e.g. heart, blood vessels, and blood Digestive system – e.g. oesophagus (gullet), stomach, small and large intestines (bowel), liver, gall bladder, pancreas Ear, nose, and throat conditions Eye conditions, e.g. cataracts Hip or knee replacement Musculoskeletal system, e.g. (other) bones/ joints, ligaments, tendons, muscles, soft tissue Nervous system – e.g. relating to brain, spinal cord, peripheral nerves Skin conditions Spinal disease/ conditions, e.g. including slipped disc Urinary, e.g. relating to kidneys, ureters, bladder, and the urethra Women’s reproductive organs Chest issues – e.g. breathing/ respiratory problems or other issues relating to lungs/ oesophagus Hernia/s Hormones/ hormonal issues Immune system issues Men’s reproductive organs Mental health issues Oral issues – e.g. relating to mouth, jaw, gums, teeth Physiotherapy Sexual health Speech therapy Weight loss Cancer care/ treatment Palliative care/ medicine Plastic surgery Don’t know/ not sure Prefer not to say (This question is mandatory) And which, if any, of the following specific procedures did you have? Check all that apply Cataract removal Carpal Tunnel Release Colporrhapy (vaginal prolapse surgery) Diagnostic Colonoscopy Diagnostic Duodenoscopy Diagnostic Endoscopy Bladder Endoscopic resecton of prostate (TURP) Gall Bladder Removal Hernia Repair Hip Replacement Hysteroscopy Hysterectomy Knee Arthroscopy Knee Replacement Laparoscopy Pain Management Injections (e.g. nerve block etc.) Removal of wisdom teeth Rotator Cuff Repair Sigmoidoscopy Spinal Decompression Spinal Surgery – e.g. for slipped disc Treatment of irregular heart rhythm Weight loss surgery (e.g. gastrectomy) None of the above Don’t know/ not sure Prefer not to say Other: (This question is mandatory) Please can you confirm which of the following Spire Hospitals is the main site that you were treated at? Choose one of the following answers Please choose... Alexandra - SOUTH EAST Bristol - SOUTH WEST Bushey - OUTER LONDON Cambridge Lea - EAST OF ENGLAND Cardiff - WALES Cheshire - NORTH WEST Clare Park - SOUTH EAST Claremont - YORKS / HUMBER Dunedin - SOUTH EAST Elland - YORKS / HUMBER Fylde Coast - NORTH WEST Gatwick Park - SOUTH EAST Harpenden - SOUTH EAST Hartswood - SOUTH EAST Hull - YORKS / HUMBER Leeds - YORKS / HUMBER Leicester - EAST MIDLANDS Little Aston - WEST MIDLANDS Liverpool - NORTH WEST London East - OUTER LONDON Manchester - NORTH WEST Methley Park - YORKS / HUMBER Montefiore - SOUTH EAST Murrayfield - SCOTLAND Norwich - EAST OF ENGLAND Nottingham - EAST MIDLANDS Parkway - WEST MIDLANDS Portsmouth - SOUTH EAST Regency - NORTH WEST South Bank - WEST MIDLANDS Southampton - SOUTH EAST St Anthony's - OUTER LONDON Thames Valley - SOUTH EAST Tunbridge Wells - SOUTH EAST Washington - NORTH EAST Wellesley - SOUTH EAST Wirral - NORTH WEST Yale - WALES Other: Other: (This question is mandatory) And which of the following best describes your experience in terms of the type of treatment you received? Check all that apply Inpatient – I was admitted to a Hospital and occupied a bed overnight (1 night or longer) Day case treatment ONLY – I was admitted to Hospital for a short period of time (e.g. a few hours) whilst I recovered from a procedure BUT I did not stay in Hospital overnight Outpatient ONLY – I attended a Hospital (e.g. consulting room/ for a scan or test) but was not admitted as a day case patient/ inpatient (see above) Other: (This question is mandatory) How did you fund/ pay for your private healthcare treatment? Choose one of the following answers Please choose... Via my private medical insurance/ provider only Using my own money/ savings only Via my private medical insurance/ provider and my own money/ savings The cost of my treatment was covered via the NHS (This question is mandatory) Which (if any) of the following companies are your private medical insurance (PMI) provider? Check all that apply Allianz Aviva AXA PPP Healthcare BUPA Freedom Health Insurance General & Medical Saga The Exeter Vitality Health WPA Don’t know/ not sure Other: (This question is mandatory) Which of the following statements best describes how you initially came to consider/ choose private healthcare (over NHS treatment)? Choose one of the following answers I initially searched for private healthcare options (e.g. a specific provider/ Consultant/ Hospital) of my own accord I was initially referred to a private healthcare provider/ Hospital/ Consultant, e.g. by my GP or insurance provider Other: (This question is mandatory) Apart from your recent experience with Spire, have you ever personally received private healthcare treatment before? Choose one of the following answers Please choose... Yes – I’ve received private healthcare treatment before No – this was the first time I’ve received private healthcare treatment Don’t know/ not sure (This question is mandatory) How easily could you access £5,000 for medical treatment if you felt you really needed to? Choose one of the following answers Please choose... This wouldn’t be a problem It would be a little difficult, but possible It would be very difficult It would be impossible Prefer not to say (This question is mandatory) Finally for a different type of question - please can you briefly tell us about a challenge you have faced as a family over the past year and how you’ve tried to overcome this? Submit Load unfinished survey Resume later Please confirm you want to clear your response? Exit and clear survey ×